Privacy Policy

Current as of November, 2011

This privacy policy (the “Privacy Policy”) is intended to inform you of AceMedTour Inc. policies and practices regarding the collection, use and disclosure of information that you provide us when you visit this Site and utilize our services. Capitalized terms have the meanings assigned to them in our Website Terms and Conditions. We recognize the importance of protecting the confidentiality of your personal, medical and health-related information (“Personal Information”) and we are committed to protecting it in accordance with all applicable legal requirements. This privacy policy discusses how we acquire, use and disclose your Personal Information and our policies and practices for keeping it private and secure. We urge you to review this Privacy Policy carefully and to check back periodically for revisions. You can tell when this policy has been modified by looking at the date at the top of this page. If you use our services, you acknowledge and agree to the terms of this Privacy Policy, as it may be modified from time to time as provided above.

Personal Information

To facilitate your contact with medical providers outside of your geographic area of residence, AceMedTour Inc. collects Personal Information that you provide voluntarily. Portions of this Site allows you to input Personal Information directly so that AceMedTour Inc. may provide requested materials, products or services to you. If you provide us with express, written permission, or an authorization, we may also obtain Personal Information from third parties such as your health care provider or physician. Your Personal Information will be used only as necessary to provide the services that you request, or as otherwise required by law.

Patient Portal

AceMedTour Inc. provides a secure patient portal through which you may enter Personal Information and upload existing medical records to be forwarded to providers. You control access to the portal through a password and login and you may grant access to health care providers and others with a need to know via secure password. The patient portal is maintained on a secure server so that Personal Information does not have to travel over the internet in order to be shared.

We are not medical professionals and will not evaluate any Personal Information that you provide to us and will not advise you based on the information that you submit or arrange to have provided to us.

We have implemented reasonable precautions to ensure that your Personal Information is retained in a secure fashion and protected against loss, misuse and unauthorized access, disclosure, alteration or destruction. We utilize [Secure Socket Layer (SSL) 128-bit encryption, firewalls, and intrusion detection systems to keep your data safe. We only permit authorized employees to access your Personal Information and they may use it only for authorized business purposes]. As effective as our safeguards may be, no security system is completely impenetrable, so we cannot guarantee the absolute security of our systems.

We will not sell or otherwise transfer your Personal Information to another party for any purpose other than to provide the services that you request. In the unlikely event that assets relating to our Site are sold or transferred to another party, your Personal Information may be transferred to the acquiring entity. In the event that AceMedTour Inc. has any subsidiaries, joint ventures or other companies under common control (or “Affiliates”) AceMedTour Inc. may share Personal Information with those Affiliates in which case it will require the Affiliates to comply with this policy. Finally, we may disclose your Personal Information to third parties if we believe that we are required to do so in order to comply with law (including in response to court orders and subpoenas).

Non Personally-Identifiable Information

If you do nothing during your visit but browse through the web site, do searches, read pages, or download information, we will automatically gather and store certain information about your visit that does not identify you personally (Non Personally-Identifiable Information”). Non Personally-Identifiable Information may include your IP address, the domain name and browser that you use to access the internet, the pages that you visited on our site and the address of the website that you visited immediately prior to visiting our Site. We use non personally-identifiable information to help us make our Site more useful to visitors — to learn about the number of visitors to our Site, what part of the Site they are interested in, how long they use the Site, and the type of technology our visitors use. WE DO NOT TRACK OR RECORD INFORMATION ABOUT THE IDENTITY OF INDIVIDUALS AND THEIR VISITS TO OUR WEBSITE.

Sometimes we write a small file on the user’s computer called a “session cookie”. Session cookies automatically expire when users leave a Web site; session cookies retain information only during the session or for the purpose of completing a particular online transaction, without any capacity to track users over time and across different web sites. Our website includes links to other websites. In providing access to these linked sites, we are by no means endorsing their products or services. We are not responsible for the privacy practices or content of the linked sites and expressly disclaim all responsibility and liability associated with your use of the linked sites. We recommend that you review the privacy statements posted on those sites and understand their policies on using and disclosing personal information.

We do not collect, store, or disclose information about children under the age of 18 without parental consent. If we receive information from a child that we know to be under the age of 18, we will use that information only to inform the child that we require parental consent.

For Canadian Visitors / Users

Canadian citizens, except under circumstances defined by law, are entitled to access their own Personal Information collected by AceMedTour Inc. by writing to AceMedTour Inc., 1 Yonge Street, Suite 1801, Toronto, Ontario M5E 1W7, Canada. If you are a Canadian citizen exercising this right, AceMedTour Inc. may ask you to pay an administrative fee for accessing or copying your Personal Information, but will inform you of the anticipated charges and confirm that you want to proceed before processing your request. If you believe that the Personal Information about you that AceMedTour Inc. has collected is incomplete or inaccurate, AceMedTour Inc. will correct the information upon verification of the omission or error and the identity of the person requesting the change. If you wish additional information about AceMedTour Inc. Personal Information management, to access, correct or have AceMedTour investigate any matters in relation to your Personal Information, please contact us at the address provided above.

Notice for International Visitors

You should be aware that the United States, Canada, the European Union and other countries have not harmonized their privacy regulations. Because AceMedTour’s servers are located in the United States we have written this Privacy Policy to satisfy United States standards. By using this Site, you agree to the level of privacy protection set forth in this Privacy Policy.

If you have questions or concerns regarding our Health Privacy and Confidentiality Statement on our practices, please Contact Us

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Health Travel Process

FIRST CONTACT WITH ACEMEDTOUR Our process starts by simply filling out the Quote Request form or by sending us an email or making a toll free phone call 1-800-905-6515 to talk with our customer service representative who will guide you and answer all your questions regarding your medical travel needs. If you decide to explore medical travel options, a personal case manager, who is a healthcare professional, will be assigned to you. From the moment you contact us, we'll start working for you to answer all your questions and address your concerns. You'll receive a wealth of pertinent information that will... Read more

About AceMedTour

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It is our mission to bring together clients and highly qualified doctors/surgeons at some of the most advanced medical facilities in the world at affordable rates. By combining excellent service with affordable, top quality medical service we are certain to benefit many individuals. Working with clients seeking medical treatment in another country requires not only commitment but experience and skill. Our team of consultants brings to the table avast background of expertise including the medical field, tourism and client/patient advocacy to guide and assist our clients. Our highly skilled staff acts as a client's advocate to assure that you, the... Read more

Passport and Visa Assistance

A passport is an internationally recognized travel document that verifies the identity and nationality of the bearer. Any time you connect through or travel to a foreign country, you will need to provide your passport.  Some countries, for example, require that your passport be valid for at least 6 months or longer beyond the dates of your trip abroad. And also, your passport should have enough blank pages for entry and exit stamps at the airport. In addition, you need to verify the visa requirements for the country that you are traveling to. Passport and Visa Assistance For Americans living in USA... Read more

Terms and Conditions

  THIS SITE DOES NOT PROVIDE MEDICAL ADVICE BY ACCESSING, USING OR BROWSING THIS SITE OR ANY OF ITS TABS, PAGES OR WINDOWS, YOU INDICATE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS AND CONDITIONS, AND THAT YOU UNDERSTAND AND INTEND THESE TERMS AND CONDITIONS TO BE THE LEGAL EQUIVALENT OF A SIGNED, WRITTEN AND BINDING CONTRACT BETWEEN YOU AND ACEMEDTOUR INC. Description of Service AceMedTour Inc. is a leading medical tourism service firm based in Canada. AceMedTour Inc. assists individual with their effort to become educated about and to identify qualified medical... Read more

Privacy Policy

Current as of November, 2011 This privacy policy (the “Privacy Policy”) is intended to inform you of AceMedTour Inc. policies and practices regarding the collection, use and disclosure of information that you provide us when you visit this Site and utilize our services. Capitalized terms have the meanings assigned to them in our Website Terms and Conditions. We recognize the importance of protecting the confidentiality of your personal, medical and health-related information (“Personal Information”) and we are committed to protecting it in accordance with all applicable legal requirements. This privacy policy discusses how... Read more

Medical Travel Destination: Israel

Israel

Israel, the world's only predominately Jewish state, is located in Western Asia. It is surrounded by the Mediterranean Sea to the west, Lebanon to the north, Syria to the northeast, Jordan and the West Bank to the east, and Egypt and the Gaza Strip to the southwest. Despite its small size and designation as a Jewish state, Israel offers a variety of natural landscapes and diversity. While not one of the world's leaders in medical tourism, an increasing number of people travel to Israel each year for cost-effective medical treatment. The country has many world class travel... Read more

Medical Travel Destination: Thailand

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The healthcare and medical treatment facilities within Thailand’s major cities are excellent. The technical equipment and medical expertise is abundant. Most hospitals within Bangkok have English-speaking doctors and nurses, with Western medical training, who will provide ample attention to all of your needs. Procedures are all very well organized, and you will feel in good hands altogether when going for treatment. Kingdom of Thailand draws more visitors than any other country in Southeast Asia with its irresistible combination of breathtaking natural beauty, inspiring temples, renowned hospitality, robust cuisine and ruins of fabulous ancient kingdoms. Few countries are so well... Read more

Medical Travel Destination: India

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Bordered by the world's highest mountain chain and edged by a spectacular coastline, India offers tourists everything they could ever want in a holiday. India is a colorful kaleidoscope of landscapes, historical sites, lively people, rich cultures and festivities. At any time of the year, India can offer you a dazzling array of destinations and experiences. India is also experiencing rapid growth in the medical tourism sector. Equipped with the most innovative healthcare technologies, world class specialists, hospitals and clinics, the healthcare sector in India is the most favorable destination world wide for people traveling abroad for cardiac and... Read more

Kingdom of Thailand

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The healthcare and medical treatment facilities within Thailand’s major cities are excellent. The technical equipment and medical expertise is abundant. Most hospitals within Bangkok have English-speaking doctors and nurses, with Western medical training, who will provide ample attention to all of your needs. Procedures are all very well organized, and you will feel in good hands altogether when going for treatment.Kingdom of Thailand draws more visitors than any other country in Southeast Asia with its irresistible combination of breathtaking natural beauty, inspiring temples, renowned hospitality, robust cuisine and ruins of fabulous ancient kingdoms. Few countries are so well endowed.Thailand lies... Read more

Testimonials

November 7, 2011 - Jane, NYMy experience was great. The Doctors were very thorough and caring. Not a day went by when I didn't see several doctors looking after my welfare. The Nursing staff was exceptional and tended to my every need. Having had surgery in the US before, I have to say the level of care was much better and the hospital was very comparable.August 11, 2011 - Paul, OntarioYour level of customer service has been excellent, almost beyond belief. You are doing a great job!!! Many thanks.June 25, 2011 - Susan, QuebecI found AceMedTour when I was in... Read more

Assaf Harofeh Medical Center

Centers of Excellence Orthopedic, Plastic, Vascular, Otolaryngology, Urology, Obstetrics & Gynecology Accreditation JCI Accreditation (Joint Commission International)The Israeli Medical Association’s Academic Council for Specialist Training accredits all of the hospital’s departments. Affiliation AHMC is a teaching hospital, affiliated with the Tel Aviv University Sackler Faculty of Medicine. Its Academic Nursing School is affiliated with the Hebrew University, Jerusalem. Membership Medical Tourism Association Physicians AHMC physicians and researchers are actively engaged in both basic and clinical research in cooperation with Israel’s leading academic and scientific institutions. Infrastructure 826 patient beds, 21 state-of-the-art operating rooms, cardiac and respiratory intensive care units. AHMC employs 3,400 doctors, nurses and other healthcare professionals.... Read more

Bumrungrad International

Centers of Excellence Heart, Orthopedic, Spine Specialists, Fertility, Plastic Surgery, Neurology, Health Screening and Men Center Accreditation JCI Accreditation (Joint Commission International)Thailand Hospital Accreditation (Institute of Hospital Quality Improvement & Accreditation) Internationally Certified Laboratory (ISO 15189) Awards First hospital outside the USA (2005-2008) to receive 2 JCI Disease or Condition-Specific Care Certifications (Primary Stroke Programs and Heart Attach Program), First hospital to win Award of Excellence, Health Tourism Company (2008), First hospital to win “Thailand’s Most Innovative Company” award, 1st place “Best Website for International Medical Travel” award (2008). Physicians Over 1,000 physicians and dentists, most with international training and certification. Many physicians carry... Read more

Fortis Healthcare

Centers of Excellence Cardiac Care, Neurosciences, Brain and Spine Care, Bone and Joint Care, Cancer Care, Women Health and Maternity Care, Renal Care, Cosmetic and Obesity, Pulmonology & Thoracic Surgery, Diabetes Care Accreditation JCI Accreditation; Fortis Hospital, Bangalore is ranked number 1 by Medical Travel and Health Tourism Quality Alliance (MTQUA) Awards "Best IT User" for "Infrastructure in Healthcare" at the 2005 NASSCOM India IT User Awards Hospital Network Within a little over 8 years FHC has grown as one of the largest and internationally recognized healthcare chain. FHI comprises a network of 46 running hospitals (including 13 Satellite/Heart Command Centers).Internationally Recognized Hospitals :... Read more

Artemis Health Institute

Centers of Excellence Heart & Vascular, Cancer, Orthopedic & Joint Replacement, Neurosciences, Bariatric & Minimally Invasive Surgery, Renal Institute Accreditation AHI is Accredited with National Accreditation Board for Hospitals & Healthcare Providers. AHI is proceeding towards full accreditation by the Joint Commission International. The ICU at Artemis is in the process of being accredited by the Indian Society of Critical Care Medicine towards awarding the Indian Diploma of Critical Care Medicine. This expands the scope of AHI from just providing medical care to becoming a teaching institution as well. Awards AHI awarded the most promising start-up healthcare company of the year 2007, At... Read more

Frequently Asked General Questions

Check out the FAQs below to find answers to your questions. If your question is not addressed here, send us an email or call us toll free at 1-800-905-6515.1. What is Health-Medical Tourism?Health Medical Tourism is a term to describe the rapidly-growing practice of traveling from one country to another to obtain health care and to enhance one’s well-being. People are traveling for medical care because of affordability, quicker access to care or a higher level of quality of care.2. Why do people travel abroad to obtain health care?Many people travel abroad for care they can’t afford at home, but... Read more

Frequently Asked Medical Questions

Check out the FAQs below to find answers to your questions. If your question is not addressed here, send us an email or call us toll free at 1-800-905-6515.1. Can I communicate with my specialist abroad before traveling?AceMedTour will assist you to communicate with your specialist overseas before traveling. We believe that a personal visual interaction with your attending specialist before traveling is key to developing a patient-physician therapeutic relationship. At your request (subject to provider’s availability) we will assist with arranging personal communication between you and your chosen specialist(s) to have an in-depth discussion regarding your treatment or procedure... Read more

Frequently Asked Travel Questions

Check out the FAQs below to find answers to your questions. If your question is not addressed here, send us an email or call us toll free at 1-800-905-6515.1. How can I contact AceMedTour when I am abroad?Your host manager represents AceMedTour in your country of destination. The contact details of this representative will be given to you as part of our service. Our main office is in constant communication with the host managers in all countries of destinations.2. What should I do if I need to make changes to my itinerary because of medical reasons?If you need to make... Read more

Medical Travel Destination: Costa Rica

Costa Rica

With its pristine beaches, exuberant nature, friendly people, ideal climate, and hundreds of great things to see and to do, Costa Rica has long attracted tourists for adventure and relaxation but Costa Rica is not only a tropical paradise and an eco-tourism destination. Many people are not aware that Costa Rica is also a top destination for a growing number of foreigners traveling abroad for quality and affordable healthcare services. In the last decade the medical tourism sector in Costa Rica has grown tremendously.It is home to internationally-trained specialists who provide high-quality healthcare at a fraction of the cost compared... Read more

Medical Travel: Mexico

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With miles of coastline, desert, rain forests, mountains, fertile plains and its proximity to the USA, Mexico is a prime destination for healthcare and wellness programs.For many years Mexico has been a popular destination for USA citizens seeking quality and affordable medical, cosmetic and dental treatments. However in recent years statistics showed an even greater influx of patients from all parts of the world. Hospital and clinics are very modern and feature state-of-the-art diagnostic equipment.Many facilities are staffed with English-speaking specialists and medical personnel that are US board certified. Initially gaining fame for dentistry and cosmetic surgery, orthopedic procedures now... Read more

Insurance

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Medical Complications Insurance Medical procedures and surgeries always carry risk of complications and unexpected expenses. Regardless of whether you have your treatment done at the home country or abroad, we encourage you to purchase medical complications insurance with sufficient coverage for unexpected medical and non-medical expenses. Please note that information below is provided as a general overview of various plans and is not meant to replace any policy provisions. For policy details and specifics, please refer to the actual policies.We don’t endorse any of the listed insurance plans and we are not affiliated with any of the insurers. You are... Read more

Medical Travel: Panama

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Panama is blessed with nature's beauty. It has pristine beaches, green rainforests, and magnificent mountains with a wonderful tropical climate. It is, likewise, blessed with its people. The mix of ethnicities and cultures brings forward the warmth and hospitality of the people. Panama itself has had a long and colorful history, with unique heritage sites that remind you and help you relive some of that history. Indeed, in Panama, you have a potent mixture of people, places and pleasures.Panama is also rapidly becoming a health-medical tourism destination of choice for many Americans and Europeans. Due to its affiliation with the... Read more

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