Terms and Conditions

 

THIS SITE DOES NOT PROVIDE MEDICAL ADVICE

BY ACCESSING, USING OR BROWSING THIS SITE OR ANY OF ITS TABS, PAGES OR WINDOWS, YOU INDICATE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS AND CONDITIONS, AND THAT YOU UNDERSTAND AND INTEND THESE TERMS AND CONDITIONS TO BE THE LEGAL EQUIVALENT OF A SIGNED, WRITTEN AND BINDING CONTRACT BETWEEN YOU AND ACEMEDTOUR INC.

Description of Service

AceMedTour Inc. is a leading medical tourism service firm based in Canada. AceMedTour Inc. assists individual with their effort to become educated about and to identify qualified medical providers with particular regard to medical treatment and recuperation packages for destinations outside of an individual’s geographic area of residence. In this role, we research and gather public information and provide this information to you for your personal use in making a more informed decision about your medical treatment options abroad.

Not A Medical Referral Service or Provider

AceMedTour Inc. is neither a medical referral service nor medical service provider, and it does not endorse, recommend, or approve any travel agency or healthcare provider listed in the Site. We are not medical professionals and will not discuss or advice on any issues relating to medical treatment. We facilitate contact with, and provide information about doctors in other parts of the world and provide information about their credentials in order for you to make informed decisions. We do not, however, recommend any preferred or specific doctors for your desired medical treatment. We encourage and advise you to discuss all medical issues with your own medical doctor before making a decision on medical treatment abroad. Through our medical tourism affiliates around the world and our in-depth research we provide information about available medical treatment and recuperation packages to assist you in making an informed decision.

You agree to assume all responsibility in connection with choosing any doctor for your desired procedure. We assume no responsibility or liability for any treatment or other services rendered by any doctor, or for any malpractice claims and other claims that may arise directly or indirectly from any such advice, treatment or other services.

Prices

All prices provided on the Site or in brochures and associated materials are subject to change without notice. This is because airlines and medical service providers may change their prices at any time. Special conditions may apply to the prices set out in the materials and on the Site. To determine such conditions, you must contact AceMedTour Inc. or the relevant service provider. The prices set out in the materials and on the Site MAY not include taxes or airport charges. You will be informed of taxes, airport charges and additional costs once you have made a booking with AceMedTour Inc. and we have confirmed the booking.

Service providers are independent parties over which AceMedTour Inc. has no control. The information and description given about the service providers and their products are based on our inquiries and are believed to be accurate, but AceMedTour Inc. cannot guarantee in respect thereof.

Termination

You or AceMedTour Inc. may suspend or terminate your access to the Site at any time, for any reason or for no reason at all. AceMedTour Inc. has the right (but not the obligation) to refuse to provide access to the Site to any person, agency or organization, or to prohibit any person, agency or organization from using the Site at any time, for any reason or for no reason at all in our sole discretion.

Disclaimers

The content of the Site, such as text, graphics, images, information obtained from AceMedTour Inc. suppliers, and other material contained on the Site (“Content”) are for informational purposes only. We do not warrant the accuracy, effectiveness or suitability of this information. The Content is presented “as is” and may include technical inaccuracies or typographical errors. The Content is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your primary care physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Site! Reliance on any information provided by AceMedTour Inc., AceMedTour employees, others appearing on the Site at the invitation of AceMedTour Inc., or other visitors to the site is solely at your own risk.

TO THE FULLEST EXTENT PERMISSABLE UNDER APPLICABLE LAW, WE ASSUME NO RESPONSIBILITY NOR DO WE GRANT ANY WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE OPERATION, SAFETY, CONDITION, SERVICE OF ANY PHYSICIAN, HEALTH CARE PROVIDER, HOSPITAL, AIRCRAFT, MOTOR VEHICLE, BOAT, OTHER CONVEYANCE, INN, LODGE OR HOTEL AND/OR PRODUCTS ASSOCIATED WITH SUCH ENTITIES OR SERVICES THAT ARE USED WHOLLY OR IN PART BY, FOR OR ON BEHALF OF YOU. WE ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS, OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM.

Limitations of Liability

YOU AGREE THAT NEITHER WE NOR ANY OF OUR AGENTS, AFFILIATES, PARTNERS AND TECHNOLOGY PROVIDERS WILL BE LIABLE FOR ANY DAMAGES RESULTING FROM YOUR USE OF, OR RELIANCE UPON, THIS SITE, ANY SITE MATERIALS, OR ANY SERVICES OBTAINED ON OR THROUGH THIS SITE. ACEMEDTOUR INC. DOES NOT WARRANT THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DOES ACEMEDTOUR INC. MAKE ANY REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, COMPLETENESS, USEFULNESS, PERFORMANCE, SECURITY, LEGALITY OR SUITABILITY OF THE SITE OR ANY OF THE INFORMATION CONTAINED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE AND YOUR RELIANCE UPON ANY OF ITS CONTENTS IS AT YOUR SOLE RISK. IN THE EVENT OF ANY PROBLEM WITH THIS SITE, ANY SITE MATERIALS, OR SERVICES OBTAINED ON OR THROUGH THIS SITE, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING SUCH ITEMS.

Limitation on Liability for Medical Tourism Services

We have an independent, arms length arrangement with medical services provider(s) to arrange travel and related products and services for its/their potential and current patients, allowing them to travel to the medical services provider(s). We are not a medical referral service and we do not endorse, recommend, or approve any medical services provider. We are not medical professionals and will not discuss or advise regarding any issues relating to medical treatment. We faciliate contact with the medical services provider and provide the information provided by the medical services provider to you. We do not, however, recommend any preferred or specific doctors or medical service providers for your desired medical treatment. We encourage and advise you to discuss all medical issues with your primary care physician or medical doctor in your country before making a decision on medical treatment outside your country.

You agree to assume all responsibility in connection with choosing the medical services provider or any doctor for your desired procedure. We assume no responsibility or liability for any treatment or other services rendered by the medical services provider, any doctor, or for any malpractice claims and other claims that may arise directly or indirectly from any such advice, treatment or other services.

You acknowledge that any medical advice, procedure or other service that a medical services provider may provide carries risk. Accordingly, you specifically represent and warrant to us that (a) you have obtained or have been advised by us to obtain independent medical advice from an appropriately qualified medical practitioner in relation to any medical services that you may book with a medical services provider, (b) we have not given you any advice or expressed any opinion that a reasonable person would consider as being an advice or opinion of a medical nature (including with respect to any risks, side effects or otherwise), (c) though we may have provided information regarding the availability of medical services, we take no responsibility whatsoever and exclude all liability for the actual medical services provided and (d) you accept and are solely responsible for these risks and will not hold us or our affiliates and our and their directors, officers, members, employees, agents, representatives, attorneys, predecessors, successors or assigns responsible in any way as you use those services solely at your own risk.

IMPORTANT NOTE: You also acknowledge that you may not be able to obtain travel insurance to cover part or all of your travel to receive medical services from a medical services provider or otherwise. You acknowledge that the availability of insurance will be determined by each relevant travel insurer in its sole discretion based on your specific circumstances. Insurance coverage may not be available for travel for medical purposes and/or any pre-existing conditions for which you or your traveling companion(s) are traveling, or such purposes or conditions may result in limited coverage or additional premiums. You agree that the materials which we provide you in relation to travel insurance are for information purposes only. You must not rely on this information, and must make your own inquiries directly with travel insurers in order to determine whether, and to what extent, your travel will be covered.

General Limitation on Liability

YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL ACEMEDTOUR INC. OR ANY OF OUR AFFILIATES AND OUR AND THEIR DIRECTORS, OFFICERS, MEMBERS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS, PARTNERS, TECHNOLOGY PROVIDERS, PREDECESSORS, SUCCESORS, OR ASSIGNS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS AND DAMAGES THAT RESULT FROM INCONVENIENCE, DELAY, LOSS OF USE, OR PHYSICAL OR PSYCHOLOGICAL INJURY) RELATED TO OR ARISING OUT OF USE OF THE MATERIALS AND WEBSITE PROVIDED BY US, AND THE CONTENTS OF THE MATERIALS AND WEBSITE, OR PRODUCTS OR SERVICES RELATED TO OR OBTAINED FROM THE MATERIALS AND WEBSITE, EVEN IF WE OR THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnity

You agree to defend, indemnify, and hold harmless AceMedTour Inc. and our affiliates, and our and their respective directors, officers, members, employees, agents, representatives, attorneys, successors and assigns, from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including attorneys’ fees and litigation expenses), relating to or arising from (i) your use of this Site, any Site materials, or services obtained on or through this Site, (ii) any arrangements you make based on information obtained on or through this Site, or (iii) any breach by you of our Terms and Conditions.

Choice of Law and Venue

These Website Terms and Conditions will be governed by, construed and enforced in accordance with the laws of the Province of Ontario, Canada, without regard to the conflict of laws provisions thereof. The parties hereby consent to jurisdiction in the Province of Ontario, Canada with respect to matters relating to this Agreement.

Copyright and Intellectual Property Rights

Copyright ACEMEDTOUR INC. All Rights Reserved All of the website materials, including the content and display of this Site are the property of ACEMEDTOUR INC. The Site materials are protected by law, including, but not limited to, national and international copyright law and trademark law, as well as other state, federal, and international laws and regulations. ACEMEDTOUR INC. gives you permission to display, download, store and print the Content for your own personal, non commercial use only. Copyright notices and other identifying information shall not be removed from downloaded materials. Other names and logos contained in this Site or in the Site materials may not be used without the permission of the trademark or service mark owner.

Privacy Policy

The information that we collect from our users is used only to facilitate the selection of desired destination and medical procedure. We do not sell or share your information to any third party at any time without your permission. The protection of our users’ personal information is extremely important to us. Therefore, we have adopted a Privacy Policy outlining our personal information collection and use practices. Please refer to it for details about how we collect and use personal information from users of this Site. Any changes to the Privacy Policy will be posted on this Site, and you should periodically consult this Site to stay apprised of any such changes.

Links to Other Sites

This Site contains links to other sites on the World Wide Web for the convenience of our users. These other sites are maintained by third parties over whom we exercise no control. Accordingly, we expressly disclaim any responsibility for the content of these other sites and for the availability, accuracy, reliability, completeness, currency, quality, performance or sustainability of the information, products and services available or advertised on or through these other sites.

Cancellation & Charges

Because of the special nature of the medical and tour packages featured in this Site, our affiliates may impose variable cancellation fees. You agree that ACEMEDTOUR INC. has no control over such fees and cannot consider making any exceptions to these charges.

Airfares are subject to different rules and cancellation fees; some may be non-refundable. To protect against cancellation charges, we strongly recommend purchasing Cancellation Protection and Travel Interruption Insurance.

Travel Documents

All participants must be in possession of a valid passport during time of travel. Depending on length of visit, a Visa may be required for some or all of the countries visited. Please check your visa requirement at time of booking. AceMedTour Inc. will provide visa information when applicable.

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Health Travel Process

FIRST CONTACT WITH ACEMEDTOUR Our process starts by simply filling out the Quote Request form or by sending us an email or making a toll free phone call 1-800-905-6515 to talk with our customer service representative who will guide you and answer all your questions regarding your medical travel needs. If you decide to explore medical travel options, a personal case manager, who is a healthcare professional, will be assigned to you. From the moment you contact us, we'll start working for you to answer all your questions and address your concerns. You'll receive a wealth of pertinent information that will... Read more

About AceMedTour

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It is our mission to bring together clients and highly qualified doctors/surgeons at some of the most advanced medical facilities in the world at affordable rates. By combining excellent service with affordable, top quality medical service we are certain to benefit many individuals. Working with clients seeking medical treatment in another country requires not only commitment but experience and skill. Our team of consultants brings to the table avast background of expertise including the medical field, tourism and client/patient advocacy to guide and assist our clients. Our highly skilled staff acts as a client's advocate to assure that you, the... Read more

Passport and Visa Assistance

A passport is an internationally recognized travel document that verifies the identity and nationality of the bearer. Any time you connect through or travel to a foreign country, you will need to provide your passport.  Some countries, for example, require that your passport be valid for at least 6 months or longer beyond the dates of your trip abroad. And also, your passport should have enough blank pages for entry and exit stamps at the airport. In addition, you need to verify the visa requirements for the country that you are traveling to. Passport and Visa Assistance For Americans living in USA... Read more

Terms and Conditions

  THIS SITE DOES NOT PROVIDE MEDICAL ADVICE BY ACCESSING, USING OR BROWSING THIS SITE OR ANY OF ITS TABS, PAGES OR WINDOWS, YOU INDICATE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS AND CONDITIONS, AND THAT YOU UNDERSTAND AND INTEND THESE TERMS AND CONDITIONS TO BE THE LEGAL EQUIVALENT OF A SIGNED, WRITTEN AND BINDING CONTRACT BETWEEN YOU AND ACEMEDTOUR INC. Description of Service AceMedTour Inc. is a leading medical tourism service firm based in Canada. AceMedTour Inc. assists individual with their effort to become educated about and to identify qualified medical... Read more

Privacy Policy

Current as of November, 2011 This privacy policy (the “Privacy Policy”) is intended to inform you of AceMedTour Inc. policies and practices regarding the collection, use and disclosure of information that you provide us when you visit this Site and utilize our services. Capitalized terms have the meanings assigned to them in our Website Terms and Conditions. We recognize the importance of protecting the confidentiality of your personal, medical and health-related information (“Personal Information”) and we are committed to protecting it in accordance with all applicable legal requirements. This privacy policy discusses how... Read more

Medical Travel Destination: Israel

Israel

Israel, the world's only predominately Jewish state, is located in Western Asia. It is surrounded by the Mediterranean Sea to the west, Lebanon to the north, Syria to the northeast, Jordan and the West Bank to the east, and Egypt and the Gaza Strip to the southwest. Despite its small size and designation as a Jewish state, Israel offers a variety of natural landscapes and diversity. While not one of the world's leaders in medical tourism, an increasing number of people travel to Israel each year for cost-effective medical treatment. The country has many world class travel... Read more

Medical Travel Destination: Thailand

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The healthcare and medical treatment facilities within Thailand’s major cities are excellent. The technical equipment and medical expertise is abundant. Most hospitals within Bangkok have English-speaking doctors and nurses, with Western medical training, who will provide ample attention to all of your needs. Procedures are all very well organized, and you will feel in good hands altogether when going for treatment. Kingdom of Thailand draws more visitors than any other country in Southeast Asia with its irresistible combination of breathtaking natural beauty, inspiring temples, renowned hospitality, robust cuisine and ruins of fabulous ancient kingdoms. Few countries are so well... Read more

Medical Travel Destination: India

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Bordered by the world's highest mountain chain and edged by a spectacular coastline, India offers tourists everything they could ever want in a holiday. India is a colorful kaleidoscope of landscapes, historical sites, lively people, rich cultures and festivities. At any time of the year, India can offer you a dazzling array of destinations and experiences. India is also experiencing rapid growth in the medical tourism sector. Equipped with the most innovative healthcare technologies, world class specialists, hospitals and clinics, the healthcare sector in India is the most favorable destination world wide for people traveling abroad for cardiac and... Read more

Kingdom of Thailand

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The healthcare and medical treatment facilities within Thailand’s major cities are excellent. The technical equipment and medical expertise is abundant. Most hospitals within Bangkok have English-speaking doctors and nurses, with Western medical training, who will provide ample attention to all of your needs. Procedures are all very well organized, and you will feel in good hands altogether when going for treatment.Kingdom of Thailand draws more visitors than any other country in Southeast Asia with its irresistible combination of breathtaking natural beauty, inspiring temples, renowned hospitality, robust cuisine and ruins of fabulous ancient kingdoms. Few countries are so well endowed.Thailand lies... Read more

Testimonials

November 7, 2011 - Jane, NYMy experience was great. The Doctors were very thorough and caring. Not a day went by when I didn't see several doctors looking after my welfare. The Nursing staff was exceptional and tended to my every need. Having had surgery in the US before, I have to say the level of care was much better and the hospital was very comparable.August 11, 2011 - Paul, OntarioYour level of customer service has been excellent, almost beyond belief. You are doing a great job!!! Many thanks.June 25, 2011 - Susan, QuebecI found AceMedTour when I was in... Read more

Assaf Harofeh Medical Center

Centers of Excellence Orthopedic, Plastic, Vascular, Otolaryngology, Urology, Obstetrics & Gynecology Accreditation JCI Accreditation (Joint Commission International)The Israeli Medical Association’s Academic Council for Specialist Training accredits all of the hospital’s departments. Affiliation AHMC is a teaching hospital, affiliated with the Tel Aviv University Sackler Faculty of Medicine. Its Academic Nursing School is affiliated with the Hebrew University, Jerusalem. Membership Medical Tourism Association Physicians AHMC physicians and researchers are actively engaged in both basic and clinical research in cooperation with Israel’s leading academic and scientific institutions. Infrastructure 826 patient beds, 21 state-of-the-art operating rooms, cardiac and respiratory intensive care units. AHMC employs 3,400 doctors, nurses and other healthcare professionals.... Read more

Bumrungrad International

Centers of Excellence Heart, Orthopedic, Spine Specialists, Fertility, Plastic Surgery, Neurology, Health Screening and Men Center Accreditation JCI Accreditation (Joint Commission International)Thailand Hospital Accreditation (Institute of Hospital Quality Improvement & Accreditation) Internationally Certified Laboratory (ISO 15189) Awards First hospital outside the USA (2005-2008) to receive 2 JCI Disease or Condition-Specific Care Certifications (Primary Stroke Programs and Heart Attach Program), First hospital to win Award of Excellence, Health Tourism Company (2008), First hospital to win “Thailand’s Most Innovative Company” award, 1st place “Best Website for International Medical Travel” award (2008). Physicians Over 1,000 physicians and dentists, most with international training and certification. Many physicians carry... Read more

Fortis Healthcare

Centers of Excellence Cardiac Care, Neurosciences, Brain and Spine Care, Bone and Joint Care, Cancer Care, Women Health and Maternity Care, Renal Care, Cosmetic and Obesity, Pulmonology & Thoracic Surgery, Diabetes Care Accreditation JCI Accreditation; Fortis Hospital, Bangalore is ranked number 1 by Medical Travel and Health Tourism Quality Alliance (MTQUA) Awards "Best IT User" for "Infrastructure in Healthcare" at the 2005 NASSCOM India IT User Awards Hospital Network Within a little over 8 years FHC has grown as one of the largest and internationally recognized healthcare chain. FHI comprises a network of 46 running hospitals (including 13 Satellite/Heart Command Centers).Internationally Recognized Hospitals :... Read more

Artemis Health Institute

Centers of Excellence Heart & Vascular, Cancer, Orthopedic & Joint Replacement, Neurosciences, Bariatric & Minimally Invasive Surgery, Renal Institute Accreditation AHI is Accredited with National Accreditation Board for Hospitals & Healthcare Providers. AHI is proceeding towards full accreditation by the Joint Commission International. The ICU at Artemis is in the process of being accredited by the Indian Society of Critical Care Medicine towards awarding the Indian Diploma of Critical Care Medicine. This expands the scope of AHI from just providing medical care to becoming a teaching institution as well. Awards AHI awarded the most promising start-up healthcare company of the year 2007, At... Read more

Frequently Asked General Questions

Check out the FAQs below to find answers to your questions. If your question is not addressed here, send us an email or call us toll free at 1-800-905-6515.1. What is Health-Medical Tourism?Health Medical Tourism is a term to describe the rapidly-growing practice of traveling from one country to another to obtain health care and to enhance one’s well-being. People are traveling for medical care because of affordability, quicker access to care or a higher level of quality of care.2. Why do people travel abroad to obtain health care?Many people travel abroad for care they can’t afford at home, but... Read more

Frequently Asked Medical Questions

Check out the FAQs below to find answers to your questions. If your question is not addressed here, send us an email or call us toll free at 1-800-905-6515.1. Can I communicate with my specialist abroad before traveling?AceMedTour will assist you to communicate with your specialist overseas before traveling. We believe that a personal visual interaction with your attending specialist before traveling is key to developing a patient-physician therapeutic relationship. At your request (subject to provider’s availability) we will assist with arranging personal communication between you and your chosen specialist(s) to have an in-depth discussion regarding your treatment or procedure... Read more

Frequently Asked Travel Questions

Check out the FAQs below to find answers to your questions. If your question is not addressed here, send us an email or call us toll free at 1-800-905-6515.1. How can I contact AceMedTour when I am abroad?Your host manager represents AceMedTour in your country of destination. The contact details of this representative will be given to you as part of our service. Our main office is in constant communication with the host managers in all countries of destinations.2. What should I do if I need to make changes to my itinerary because of medical reasons?If you need to make... Read more

Medical Travel Destination: Costa Rica

Costa Rica

With its pristine beaches, exuberant nature, friendly people, ideal climate, and hundreds of great things to see and to do, Costa Rica has long attracted tourists for adventure and relaxation but Costa Rica is not only a tropical paradise and an eco-tourism destination. Many people are not aware that Costa Rica is also a top destination for a growing number of foreigners traveling abroad for quality and affordable healthcare services. In the last decade the medical tourism sector in Costa Rica has grown tremendously.It is home to internationally-trained specialists who provide high-quality healthcare at a fraction of the cost compared... Read more

Medical Travel: Mexico

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With miles of coastline, desert, rain forests, mountains, fertile plains and its proximity to the USA, Mexico is a prime destination for healthcare and wellness programs.For many years Mexico has been a popular destination for USA citizens seeking quality and affordable medical, cosmetic and dental treatments. However in recent years statistics showed an even greater influx of patients from all parts of the world. Hospital and clinics are very modern and feature state-of-the-art diagnostic equipment.Many facilities are staffed with English-speaking specialists and medical personnel that are US board certified. Initially gaining fame for dentistry and cosmetic surgery, orthopedic procedures now... Read more

Insurance

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Medical Complications Insurance Medical procedures and surgeries always carry risk of complications and unexpected expenses. Regardless of whether you have your treatment done at the home country or abroad, we encourage you to purchase medical complications insurance with sufficient coverage for unexpected medical and non-medical expenses. Please note that information below is provided as a general overview of various plans and is not meant to replace any policy provisions. For policy details and specifics, please refer to the actual policies.We don’t endorse any of the listed insurance plans and we are not affiliated with any of the insurers. You are... Read more

Medical Travel: Panama

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Panama is blessed with nature's beauty. It has pristine beaches, green rainforests, and magnificent mountains with a wonderful tropical climate. It is, likewise, blessed with its people. The mix of ethnicities and cultures brings forward the warmth and hospitality of the people. Panama itself has had a long and colorful history, with unique heritage sites that remind you and help you relive some of that history. Indeed, in Panama, you have a potent mixture of people, places and pleasures.Panama is also rapidly becoming a health-medical tourism destination of choice for many Americans and Europeans. Due to its affiliation with the... Read more

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